WHAT’S THE BEST WAY TO STORE MY PRODUCTS?
To extend shelf life, store products in a cool, dry place, out of direct sunlight.
Avoid letting soap bars sit in water. Since they are not detergent-based, they will dissolve faster when left in water.
Keep products free of contamination by using dry hands or spoons/scoops.
WHAT’S THE SHELF LIFE OF MY PRODUCTS?
Your products arrive fresh from our manufacturer's warehouse. They produce in small batches and rotate their stock every month, so you can enjoy the product for its entire lifespan. The approximate shelf life for our products is 12-18 months.
HOW LONG WILL MY PRODUCTS LAST?
Face moisturizers, toners, and serums used 2x daily: 2-3 months
Face masks: small: 3-5 masks large: 12-17 masks
Shower masks: small: 6-10 masks large: 24-34
Fizzers: single use
Bonbons and bath melts: 2-4 uses
Lotions and scrubs: dependent on body size and frequency of use.
We take a hands-on approach with every step of the process. Not only are our products filled with the freshest, highest-quality ingredients, but also with our love, passion, and joy.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Orders are processed within 1-3 business days, depending on product availability. Shipping times vary based on location. Most orders arrive within 1-7 business days.
You may choose between UPS or USPS shipping at checkout. Please note: PO boxes must select USPS.
Free samples included with every order!
DO YOU OFFER FREE SHIPPING?
Yes, we offer FREE Standard Shipping on all US orders of $65 or more (excluding taxes). No promotion code needed.
Orders totaling less than $65 ship via Standard Shipping.
DO YOU OFFER SECOND DAY SHIPPING?
Orders placed by 11 am PST will be processed and shipped the same or next day, depending on product availability.
Most orders shipped via Second Day Service are delivered within 2-3 business days from the ship date.
Orders destined to PO boxes, U.S. Territories, APO/FPO locations are not eligible for Second Day Service
DO YOU SHIP INTERNATIONALLY?
Yes, your shipping rate will be automatically calculated at the checkout. We are not responsible for import tariffs, taxes, additional charges that are associated with receiving your order
HOW DO I TRACK MY PACKAGE?
As soon as your order has shipped, you will receive an email with your tracking number
HOW DO I KNOW WHICH PRODUCTS ARE RIGHT FOR ME?
Email us at firstname.lastname@example.org to set up a free skincare consultation or simply stop by our store at 298 Mulberry Str, NY, NY 10012 during our business hours Monday - Saturday 10am - 7pm.
For any other questions please email us at email@example.com or call us at 646-453-6618.